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Grupo El Castillo

Grupo El Castillo is a family-owned business that was founded in 1986. Initially established in the Community of Madrid, the company quickly expanded its reach to the Valencian Community in 1991 with the ambitious Residencia Mondúber project. Over the years, Grupo El Castillo has expanded both geographically and in the diversity of its service offerings and established itself as one of the leading organizations in the social and healthcare sector in Spain.

The company also operates in the real estate sector, where it is involved in construction projects, property rentals, and tourism. Its real estate portfolio includes two hotels, a travel agency, and student accommodation including numerous rental properties for students and a university residence. Additionally, the company offers various services, including cleaning, laundry, and corporate services.

The organization also has a significant presence in the agri-food sector, as it takes part in cultivating crops such as pistachios, almonds, watermelon, pumpkin, and onions in Spain and Senegal. These products are imported domestically and exported throughout Europe.

Country

Spain

Greening processes

Energy Efficiency, Resource intensity, Waste management

Greening input

Reduced carbon footprint

Greening workplace

Sustainable consumption

Greening outputs

Offering green & sustainable practices

Company size headcount

>250

Company size turnover

Around > €50 m

Interviewed

Incumbent (senior generation), Successor (next generation)

Industry

Agriculture, Forestry and Fishing

Sustainability transition

In regard to environmental sustainability, the company has taken initial steps towards incorporating green practices and green management into its operations. These initial steps are driven by the younger generation, who are passionate about integrating eco-friendly practices into the company’s operations. This new wave of leadership brings a fresh perspective looking at sustainability not just as a passing trend but as an important philosophy that should guide the entire organization.

Patricia Belmar Moreno, a member of the youngest generation in the company, is one remarkable example with a proactive approach to promoting green initiatives within the company. Being passionate about environmental sustainability, she is determined to raise awareness among her colleagues about the importance of environmental issues and resource conservation. She frequently shares insights and tips on how small changes in daily habits can significantly impact the working environment and make it more eco-friendly. She also advocates for larger initiatives, like implementing a company-wide recycling program and reducing the organization’s carbon footprint.

She proposed to start with small actions, and thinks this way many things are possible: 

“It is possible to work without printing paper. And just like that, there are many other things we can do! We’re not the first, nor will we be the last to make these changes. At the head office, we proved that it can be done; this shift has shown our employees that they can adapt to change and embrace new practices”.

Patricia shares her insights into the crucial role that company workers and particularly younger generations play in adopting sustainable practices that can lead to significant cost savings and resource efficiency. 

“When it comes to environmental issues, it’s the younger generations who are pushing forward for change. I’m particularly passionate about this, to the point where I’m the one constantly reminding everyone – even for simple tasks like separating paper from cardboard. I’m often behind the workers, checking to make sure everything is done correctly. It’s become something of a personal mission…”

When talking about climate change and its impacts, people often have different opinions about climate change. Some may doubt its reality, but one key point remains: adopting sustainable practices has clear benefits that go beyond just climate concerns. Patricia highlights that, no matter what someone believes about climate change, using fewer resources and saving money is always a smart choice.

“You might think that climate change isn’t real, and that’s your opinion, which is fine. But does it hurt anyone to reduce consumption and save resources? No. Even if climate change were just a fabrication, you’d still be saving money from an economic standpoint.”

Patricia mentions that first notable changes started during the pandemic, when employees began to realise how important it is to save resources and reduce waste. This growing awareness led to the adoption of several sustainable practices within the company. As a result, the company saw a positive boost in its internal reputation and what was most encouraging is that employees recognised the positive impact, and many were happy in being part of an organisation committed to green change. 

Learning points and actions to consider

Despite these new perspectives and changes, there remains resistance to the implementation of environmental practices from the older generations of the top management. Generally, there is resistance from the first and second generations of the family business towards sustainability, mainly related to the diversity of sectors, which leads to different priorities. From their perspective, at the high management level, they see it more as somewhat bothersome, unless they are forced to, adopt it or unless it doesn’t provide a competitive advantage.

“Sustainability is not a top priority at the moment and remains an area for improvement. But despite the different vision between the generations in our company, we are getting there”

Patricia also points out that while older generations may still view sustainability as less important and not as a priority, younger family members are recognizing its significance for the company’s future.  

They understand that embracing sustainable practices is not just beneficial for the environment, – it is essential for the company’s growth and overall identity.

The shift in generational attitudes towards sustainability in my company is clear. The older generation often views environmental practices as unimportant, while the second generation may accept them if required. Today, however, we recognize sustainability as essential for protecting the planet. Even if someone questions the reality of climate change, reducing consumption and conserving resources remains advantageous. It saves money and benefits everyone, regardless of one’s views on climate change. This is the perspective I aim to share and advocate”.

One of the latest initiatives in green practices at the head office of Grupo el Castillo focuses on reusing materials, separating waste, and reducing consumption, all of which have been implemented effectively. Initially, these changes felt overwhelming, but it has become clear that they are indeed feasible. The office now prints only what is truly necessary.

In addition, for the past year and a half, the company has been working on implementing ISO 14001 for environmental management in the socio-healthcare sector. A key aspect of this certification is adopting waste separation practices. However, the challenge here is that it is not only about educating employees, but it also includes teaching the people (patients) we care for in these centres. For instance, in a health centre with 300 residents, many of whom are elderly and never heard or practiced waste separation, this task is particularly challenging. Patricia says:

“But challenges are opportunities for growth and progress. Sustainability should always be on everyone’s minds.”

The next significant challenge for Grupo El Castillo is to extend these green practices to all its centres. The company operates numerous small centres, residences, and facilities for minors, which complicates the implementation of uniform sustainability practices. Efforts are currently focused on larger centres, where ISO 14001 for environmental management is currently being introduced. This includes not only training employees but also educating the individuals in the company’s care, such as elderly residents who may not be familiar with waste separation. “Our journey toward sustainability is just beginning. By spreading these green practices to all our centers, we can make a positive difference for our beloved family business and the communities we care for.”

Reflections

  • Are we open to listening to younger generations and adopting new technologies or methods to make our green transition happening?
  • How can we engage our employees and clients in our sustainability journey, creating a green culture that everyone feels a part of?
  • Is our whole family on the same page adopting sustainable practices in the company? Do we all see the long-term benefits, not just the short-term effects?